Factory Scheduled Maintenance

You don’t need to drive to the dealer to retain your factory warranty. We employ factory-trained technicians and comply with all manufacturer guidelines.

Did You Know: Under the Magnuson-Moss Warranty Act, the FTC prohibits dealers from refusing to honor your warranty if you have routine maintenance or auto repair services performed at an independent auto repair shop. Why pay more money when you can receive quality repairs and maintenance at a fair price? Come to Mark's Japanese European Auto the next time you’re in Issaquah, WA, Bellevue, WA, Kirkland, WA, or a surrounding area to receive automotive service without the dealer price.

How Do I Retain My Vehicle's Warranty?

To retain your factory warranty, your vehicle needs to receive routine maintenance at the intervals recommended by your vehicle’s manufacturer. Routine maintenance often involves simple services like an oil change or tire rotation to ensure your car is safe on the road.

Retaining your vehicle's factory warranty is easier than ever today. Since 1975, you’ve been free to choose independent auto repair shops to fix and maintain your car without losing your warranty. We invite you to visit us without fear when you’re ready for an automotive service.

Do Aftermarket Auto Parts Void My Warranty?

Using an aftermarket or recycled auto part will not void your factory warranty. Through the Magnuson-Moss Warranty Act, the FTC makes it illegal for your dealer to void your warranty simply because you're using an aftermarket part. The only time a dealer will ever have a case is if the part itself was defective or incorrectly installed. In such cases, the burden of proof is on the dealer.

Warranty Tips

Get the most out of your warranty by following these quick tips:

• Read Your Warranty: Be aware of what you need to have done and how often. If you've misplaced your manual, check online to see if you can download a copy or have a replacement sent from the manufacturer.
• Know Your Time Period: If you suspect any problems that are covered by your warranty, get them checked out before your coverage expires
• Go for Regular Service: Scheduled maintenance is always a good idea that helps you get the most out of your vehicle. It's also important for the sake of keeping your warranty intact. Make sure you follow the recommended service schedules. Don't be a stranger - we're happy to help you keep your warranty going
• Keep Records: Create a file to keep track of when and where you have service performed. If you ever have a warranty claim, this will take one major headache away if you need to prove you've been keeping up on maintenance.
• Speak Up: If your dealer tries to deny your warranty, ask to speak with a supervisor. If that doesn't work, try the vehicle manufacturer or another dealer. Remember, it's illegal to deny a factory warranty simply because you've gone to an independent auto shop like our own. You may wish to file a complaint with the Attorney General or the FTC if problems persist.

Our staff is happy to assist you if you have any questions about your vehicle's warranty and our factory maintenance services.

The next time you need factory maintenance performed, don't go to your dealer. At Mark's Japanese European Auto, our team is able to repair or maintain your vehicle and keep your warranty valid. Visit us in confidence for everything from routine oil changes to brake repair when you need factory maintenance services. We’re ready to help and look forward to meeting with you.

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Factory Scheduled Maintenance